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Delivery

Please remember all standard deliveries are weekday only and that costs are subject to VAT:

24/48 hour UK Mainland – £8.00
72/96 hour UK Mainland – £6.50
Scottish Highlands (see included postcodes & details) – £15.00
Scottish Islands (see included postcodes & details) – £17.00
Northern Ireland (see included postcodes & details) – £17.00
Republic of Ireland (see included postcodes & details) – £17.00
Isle of Man, Channel Isle & Isle of Scilly (see included postcodes & details) – £17.00
Scottish Highlands:

Includes postcodes: AB30-38, AB44-56, FK17-99, G83, IV1-28, IV30-39, IV52-54, IV63, KW1-14, PA21-33, PA34-40, PH18-26, PH30, PH31-41, PH49-50.
Charges for the above postcodes are £15.00 up to 10kg.
This is a two working day delivery.
Scottish Islands:

Includes postcodes: HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Charges for the above postcodes are £17.00 up to 10kg.
This is a two working day delivery.
Northern Ireland:

Northern Ireland is BT postal codes.
Charges for delivery to Northern Ireland are £17.00 up to 10kg.
This is a two working day delivery.
Republic of Ireland:

R.O.I postcodes.
Charges to Southern Ireland are £17.00 up to 31.5kg.
This is a two working day delivery.
Isle of Man, Channel Isle & Isle of Scilly:

Charges are £17.00 up to 10kg.
This is a two working day delivery.
Orders over weights detailed will be subject an additional charge, which the customer will be informed about before payment is taken.

Costs are subject to VAT.

Before noon delivery, Saturday delivery and delivery to all other locations:

For before noon delivery, Saturday delivery and delivery to all other locations, please complete your order – but instead of receiving a final charge with delivery included, please tick “Contact me for delivery charge” field. We will contact the customer with a delivery charge for prior approval before despatching. If the delivery charge is not accepted the customer will be able to cancel the order. You could also telephone us before you order to confirm delivery charges under your required circumstances. Please call 020 8428 4645.

Orders above £100 before adding VAT

Orders above £100 BEFORE ADDING VAT (for UK mainland only) are carriage free (no carriage to be added to the order value). All orders less than £100 before Vat will be subject to carriage as set out above.

Delivery times

Whilst every effort will be made to despatch orders within 72/96 hours of receipt, this is not always possible. Please make sure to fill in the date that you require your goods and we will make sure that your goods arrive in time.

We use two business delivery companies, Interlink Express and Business Post, and a signature will be required for your goods on delivery. Please provide a delivery address where there will be someone available to sign for the parcel during office hours. All delivery times are based on the estimates of the delivery companies and actual delivery may vary.

If you have received a card from one of our carriers because there was nobody available to accept delivery, please contact the carrier without delay to arrange redelivery or alternatively to arrange to pick-up your goods from the depot. This will avoid the parcel being returned to Novelties Galore unnecessarily.

Novelties Galore can accept no liability if delivery is not made as a result of the recipient not being available to receive the goods.

All deliveries are made on normal working days (Monday – Friday) between the hours of 8.30AM – 5.30PM.

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